Marine Engineering Specialists -- Bentley Systems has acquired Ultramarine's MOSES Software [ Press Release ]
Ultramarine Procedure Questions

Q: Is there some way that I can be automatically informed whenever this is a bug fix?
REV 7.04

A: Yes, all you need to do is to send an email to support@ultramarine.com giving you name and company and ask to be added to our list of people to notify. We will notify one person per account.

Q: Does the bug you fixed for me only work with REV X.XX (the current release)?
REV 7.02

A: Yes, all "bug" fixes are only made to the "current" release.

Q: Where can I download the MOSES that contains the bug fix that you did for me?
REV 7.02

A: Click on "Downloads" in the top bar.
Click on the Update for your version of MOSES on the right.

Q: Why did the answers change between REV X.XX and REV Y.YY?
REV 7.00

A: The changes between each release are documented, shipped with each installation, and posted on our web site. There are different types of changes

  • Changes to the program which will make old models invalid,

  • Changes to the program which will really make the answers change, and

  • Fixes of bugs.
According to our Quality Assurance Procedures each change is documented and any change in results is reconciled before we proceed.

Thus, the most likely reason that your results changed is that the old model is no longer correct. If this is not the case then the old results were probably incorrect and were changed due to fixing of problems.

Check the new results carefully and if you believe that they are incorrect, please let us know. We want to eliminate errors, but we are not interested in knowing why things change.